Tow Pros customer contact Portal

Effective Date: January 1, 2024 YOUR TOW PROS LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit https://yourtowpros.comor communicate with us via phone, SMS, or other channels. We may collect the following types of information: Contact information (such as name, phone number, email address), Vehicle and shipment-related details you provide, Website usage data (IP address, browser type, pages visited), Cookie and analytics data, We only collect information that is necessary to provide our vehicle transportation brokerage services and customer support. We use your information to: Communicate about vehicle transport schedules, Provide service updates and confirmations, Share contact information between customers and carriers when requested, Explain services, pricing, and payment processes, Improve website performance and user experience, Provide customer support. We do not engage in cold SMS marketing or unsolicited messaging. If you provide your phone number and consent to receive SMS messages, we may send you: Scheduling updates, Pickup and delivery coordination, Carrier or driver contact information, Service and payment explanations. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for more information. (10DLC Compliance Clause) We do not sell, share, rent, or trade consumer personal information. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not generate leads from consumer personal information. We may share limited information only when necessary to provide services, such as: With carriers or drivers to complete vehicle transportation, With service providers who help operate our website or communication tools. These parties are contractually required to keep your information confidential and secure. We never sell your personal data. Our website uses cookies to improve functionality and analyze traffic. We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data. You may disable cookies in your browser settings, but this may affect site functionality. We use reasonable administrative, technical, and physical safeguards to protect your personal information.  However, no system is 100% secure. You may request to: Access your personal information, Correct inaccurate information, Request deletion of your data, Withdraw SMS consent at any time. To exercise these rights, contact us as follows:  YOUR TOW PROS LLC 955 E MAIN STREET, MESA, AZ 85395 📧 admin@yourtowpros.com 📞 (602) 556-8446